1. Introduction
Parks Explorer Europe ("we," "our," or "us") operates the website parks-explorer-europe.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and applicable German data protection laws.
By using our website, you consent to the data practices described in this policy. If you do not agree with the data practices described in this Privacy Policy, you should not use our website.
2. Information We Collect
2.1 Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our contact form (name, email address, subject, message)
- Subscribe to our newsletter (email address)
- Submit reviews or feedback (name, email, review content)
- Interact with our website features
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of access
- Device information
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. For detailed information about our use of cookies, please refer to our Cookie Policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To improve and personalize your experience on our website
- To analyze website usage and trends
- To send you newsletters and updates (with your consent)
- To ensure the security and integrity of our website
- To comply with legal obligations
- To prevent fraud and abuse
4. Legal Basis for Processing (GDPR)
Under GDPR, we process your personal data based on the following legal grounds:
- Consent: When you voluntarily provide information or consent to specific data processing activities
- Legitimate Interests: To improve our website, ensure security, and analyze usage patterns
- Legal Obligations: To comply with applicable laws and regulations
- Contract Performance: To fulfill our obligations when you contact us or use our services
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our website, conducting business, or serving our users, provided these parties agree to keep this information confidential
- Analytics Services: We use analytics services (such as Google Analytics) to help analyze website usage. These services may collect and process data in accordance with their privacy policies
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
6. Google Services
Our website may use Google services, including:
- Google Analytics: To analyze website traffic and user behavior. Google Analytics uses cookies and may collect information about your use of our website. For more information, please review Google's Privacy Policy at https://policies.google.com/privacy
- Google Maps: We may embed Google Maps to display location information. Google Maps may collect information in accordance with Google's Privacy Policy
You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or adjusting your browser settings.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
- Contact form submissions: Retained for 3 years or until you request deletion
- Newsletter subscriptions: Retained until you unsubscribe
- Analytics data: Retained for 26 months in accordance with Google Analytics settings
- Cookie consent preferences: Retained according to your browser settings
8. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right of Access: You have the right to request copies of your personal data
- Right to Rectification: You have the right to request correction of inaccurate or incomplete data
- Right to Erasure: You have the right to request deletion of your personal data under certain circumstances
- Right to Restrict Processing: You have the right to request restriction of processing your personal data
- Right to Data Portability: You have the right to request transfer of your data to another service provider
- Right to Object: You have the right to object to processing of your personal data
- Right to Withdraw Consent: You have the right to withdraw your consent at any time where processing is based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our security measures include:
- SSL/TLS encryption for data transmission
- Regular security assessments and updates
- Limited access to personal data on a need-to-know basis
- Secure hosting and backup procedures
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions.
11. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately, and we will take steps to delete such information.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +49 (0) 30 174 455 08
- Address: Auguststraße 58, 10119 Berlin, Germany
For data protection inquiries or to exercise your rights under GDPR, please contact us using the information above.
15. Supervisory Authority
If you are located in Germany or the EEA and believe that we have not addressed your concerns, you have the right to lodge a complaint with a supervisory authority. In Germany, the relevant authority is:
Die Bundesbeauftragte für den Datenschutz und die Informationsfreiheit
Graurheindorfer Str. 153
53117 Bonn, Germany
Phone: +49 (0) 228 997799-0
Email: [email protected]